WEBSITE
www.jamielforbes.com
PHONE
317- 460-0647
jamielforbes@gmail.com
www.linkedin.com/in/jamielforbes
With remote jobs, we’ve had the opportunity to move and explore a bit. These are all the cities I’ve lived in. Currently looking for our next home.
Master of Human Computer Interaction and Design
University of California, Irvine
Sep 2025
BACHELORS
Bachelor of Arts, Anthropology
Bachelor of Arts, English
Indiana University, Bloomington
August 2008
CERTIFICATE
UX Designer
May 2022 - Present
St Jude Children’s Research Hospital - ALSAC | Remote
Led end-to-end UX research and design for an internal event management platform supporting St. Jude’s $2B annual fundraising goal.
Collaborated closely with cross-functional teams—including product managers, engineers, QA, and stakeholders—to align goals, validate user needs, and deliver high-impact solutions.
Redesigned key workflows, reducing task completion time from 18 hours to under 30 minutes, significantly improving operational efficiency.
Established and enforced UX guidelines and a scalable design system, raising the bar for visual consistency, usability, and development velocity.
Facilitated user research and participatory design workshops to gather insights, generate team buy-in, and foster shared ownership of product outcomes.
Graduate RESEARCHER -
CAPSTONE PROJECT FOR UCI
Apr 2025 - September 2025
Cotality (Previously CoreLogic) | Remote
Led a graduate capstone project reimagining real estate agent interactions with a data-intensive platform, with a focus on improving usability and task efficiency.
Conducted in-depth discovery using six mixed-method research approaches to uncover user behaviors, friction points, and unmet needs—translating insights into actionable product opportunities.
Drove design direction through continuous synthesis of user feedback, usability testing, and behavioral data, ensuring solutions were informed by real-world context.
Communicated design thinking clearly through structured presentations, journey documentation, and stakeholder reviews, aligning cross-functional teams on goals and priorities.
PRODUCT DESIGNER
Feb 2018 - May 2022
Jamie L Forbes Design Studio | Remote
Led UX research and usability audits for nonprofit organizations, uncovering user pain points and unmet needs to inform strategy and identify opportunities for improved engagement and accessibility.
Communicated design thinking through structured presentations, journey mapping, and stakeholder workshops—driving collaborative discussions that aligned business goals with user outcomes.
Designed and launched six mission-driven websites, including a 72-page platform for AIA Triangle featuring a career board, subscription services, and 12 microsites—completed within three months.
Developed scalable, brand-aligned design systems and UI frameworks to ensure consistency, clarity, and long-term maintainability across multiple digital ecosystems
CoMMUNICATIONS SPECIALIST
Mar 2014 - Jan 2018
Small Business Technology and Development Center (SBTDC) | Raleigh, NC
Designed and launched an emergency-response website to help small businesses access critical resources following Hurricane Matthew—prioritizing clarity, speed, and accessibility in a time-sensitive environment.
Collaborated cross-functionally to define user needs and information architecture, using content strategy and design thinking to guide decision-making and improve resource discoverability.
Created and communicated design rationale through reports and presentations, translating business impact studies into clear, data-informed visual stories for stakeholders.
Standardized visual identity across 12 regional offices, introducing cohesive guidelines that enhanced brand clarity and user trust across touchpoints.
VISUAL DESIGNER
Dec 2012 - Feb 2014
SfL+a Architects | Raleigh, NC
Designed and launched a stakeholder-focused website to build trust and educate users on public-private partnerships and net-zero school design.
Created data visualizations and marketing collateral that clarified complex information and supported successful high-value proposals.
COLLABORATION
Cross-functional team collaboration
Stakeholder Alignment
Design Reviews/Critiques
Design Advocacy
Presenting to Executives
Agile/Scrum
UX & Product design
End-to-end Design
Mockups & Prototyping
Interaction Design
Data Visualization
Design Systems
Accessible Design
Research Synthesis
TOOLS / SOFTWARE
Figma
Axure
Adobe Suite
Microsoft Teams
Google Workspace
Jira
Component Libraries
LEADERSHIP & Strategy
UX Mentorship
Enterprise UX
Tooling & Internal Platforms
AI-Assisted Workflows
Business-Driven Design
Scalable Systems